![]() We are forever grateful for your smiles, friendliness and service. Thank you to Tio Alex, Hector, Antonio, Mario, Consuelo, Giselle (and trainee with bike tours!), William, Isaac, Uriel, and SO MANY more for making this the best family vacation EVER. We had a magical time and plan on returning as a family again soon. The staff members went above and beyond for our girls and I am forever grateful for their kindness. They made friends and loved their teachers. The girls couldn't get enough of the Kid's Club. Nightly entertainment was very exciting-we participated in the Glow Party, Silent Disco, hand wax, guitar playing, Mayan performances, and so much more. The food was amazing, the drinks were delicious, and the rest of the Hilton staff treated us like old friends or family. Alex left them balloon animals in the room. By the end of the trip, our daughters were referring to Alex as Tio (Uncle). Alex did everything possible to make our trip memorable, fun, and easy. We also had VIP type access to the Enclave lounge and Enclave pool. We decided to stay as Enclave members, which allowed us access to our own personal concierge ("butler"), named Alex P. My young family of four just returned from the most amazing trip to Tulum, Mexico. The showers are nice roomy and we loved the products they supplied. Beautiful property and exceptional staff We would go again in a heartbeat! The rooms are comfortable and well equipped. We also tried the bike tour with our friendly guide in the morning of our check out today. Friendly professional and trying their best to make your stay perfect. The staff needs to be mentioned - very professional from the time you check in to the time you check out. The food was delicious the desserts were decadent Each night we throughly enjoyed the service. We went to Maxal Restaurant and the Italian restaurant La Luce The food was great both nights. The food on 2 of the restaurants on the property we got to try was so good. The property is spectacular The hospitality starts as soon as you start you stay with a delicious hibiscus drink. Had a wonderful time The staff is very helpful and friendly. Feel free to ask if you have any questions since we did excursions that I will put in my pictures. Its about à 90 minutes drive from the airport and about 45 min away from Playa DelCarmen. The site, bars, pools and overall is beautiful and near a PGA golf course for those of you who play golf. We swam there a fiew times with our flip flop and it was perfect so you know. The water there is clear, calm but a little bit Rocky. The hotel is located in a preserved coral zone so there is only one little section Where you can access in a bay. ![]() So if you are the kind of person to take long walks On the beach or you like to swim long distance and ride the waves you will be disapointed. The only negative point is the beach section. There are at least 8 pools all located on the beach We found that perfect. Be aware that the resort is big and you need to either walk a lot or take a kart from point À to point B. The entertainment is Just perfect not to much and plenty of choices for all ages. We loved the 24 hours café Where you can get treats and cafe latte early morning and late at night. The restaurant were great and good variaty and good service. Room service was perfect and the staff is very friendly big tumbs up to the guys in the lobby outside who helped us organise one of our excursion. The quality of the room is AA1, confy bed, pillows, mini fridg, shower and product. The check in was fast and efficient make sure to book on arrival at the same Time you check in all your restaurant for the week. This is my review of my vacation from june 5th 2023 to june 12th. Hilton Playa del Carmen, an All-Inclusive Adult Only Resort.Hotels near Universidad Tecnologica Regional del Sur.Hotels near Cenotes Park Hidden Treasures.Hotels near Museo de la Prehistoria Parque Dos Ojos.Hilton Tulum Riviera Maya All-Inclusive Resort Rooms.Hilton Tulum Riviera Maya All-Inclusive Resort Features.Hotels near Hilton Tulum Riviera Maya All-Inclusive Resort.
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